Why Teneo?
Teneo - SaaS Platform for Conversational AI.
It's the Development Environment and Runtime for Productive Teams.
Language Support and NLP
Design understanding with precision in 86 languages. Combine the speed and comprehension of machine learning with the precision of our patented Linguistic Modelling Language (LML).
Conversational Design
Graphically prototype, build, or modify conversational flows. Our canvas allows for both readability and the details and degrees of freedom required in more ambitious bot projects.
Integration Management
Make your bot take actions! Powerful integration management toolset allows you to build, import, reuse, and share the front- and back-end connections for your bot.
Bot Performance and Analytics
Provide your team real time insights on bot performance and leverage all the power of conversational data.
Teamwork and Scalability
Collaboration features to accommodate multi-disciplinary teams working across different languages, channels, and brands but with a shared goal in mind.
Test and Release
Supporting your testing and release procedures, and give your team full control over the development, testing, acceptance and production (DTAP) process.
Privacy and Security
We take compliance and security seriously to be able to offer SaaS to some of the most demanding markets in the world, including US, UK, and EU.
Microsoft ecosystem
Teneo works well with the Microsoft ecosystem. LUIS^Teneo allows you to combine the NLU-power of Microsoft LUIS with the conversational power of Teneo.
Language Support and NLP
Design understanding with precision in 86 languages. Combine the speed and comprehension of machine learning with the precision of our patented LML (Linguistic Modelling Language).
- Pre-built intents
- Simple entity creation
- Multidimensional entities
- Patented Linguistic Modelling Language (Language conditions and lexical triggers)
- Language based scripting
- Native support for 86 languages
- Sentiment and Intensity (in 6 languages)
- Offensive language detection (in English)
- DateTime Handling in 12 languages
- Custom ontologies
- Integration with Microsoft LUIS
- Intent Ordering and Prioritization
- Disambiguation
Conversational Design
Graphically prototype, build, or modify conversational flows. Our canvas allows for both readability and the details and degrees of freedom required in more ambitious bot projects.
- Drag-n-drop, Point-n-click Conversation design
- Centralized pool of re-usable, replicateable artifacts
- Customizable greetings
- Safetynet
- Advanced coding and integration support (Java)
- Basic scripting support (Groovy)
- Prebuilt dialogue and conversational resources (in 15 languages)
- Channel Context
- No code interruption handling
- Advanced dialogue management
- Pro-active messaging
- Reusable subflows
- Scripted context
- Drag/drop integrations
- Listeners
- Event-based scripting
- Flexible handover to agent
- Persist data allowing for dialogue continuation over time/channel
Integration Management
Make your bot take actions! Powerful integration management toolset allows you to build, import, reuse, and share the front- and back-end connections for your bot.
Teamwork and Scalability
Collaboration features to accommodate multi-disciplinary teams working across different languages, channels, and brands but with a shared goal in mind.
- Localization
- Stable version flags
- Version Control
- Pessimistic locking to prevent conflict
- Automatic improvement suggestions
- Multi-user approach
- Role-based access control (RBAC)
- Integrated recycle bin
- Publish omni-channel solution endpoints rapidly and securely
- Endpoints run in memory and are highly scalable
- Exposed as a HTTPS Web Service
- Open architecture
Test and Release
Supporting your testing and release procedures, and give your team full control over the development, testing, acceptance and production (DTAP) process.
Bot Performance and Analytics
Provide your team real time insights on bot performance and leverage all the power of conversational data.
Security and Privacy
We take compliance and security seriously to be able to offer SaaS to some of the most demanding markets in the world, including US, UK and EU.
Microsoft ecosystem
Teneo works well with the Microsoft ecosystem. LUIS^Teneo allows you to combine the NLU-power of Microsoft LUIS with the conversational power of Teneo.
Designed for the global enterprise, Teneo allows developers and business users to create highly intelligent conversational AI applications in 86 languages and across multiple channels in record time.
Visual flow design
Graphically build dialogs. Drag and drop flow elements like outputs, integrations with API's, scripts and transitions.
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Hybrid NLU
Mix machine learning algorithms and linguistic conditions for precise and predictable understanding.
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Prebuilt entities
Identify and extract the relevant parts of a user input with over 30 prebuilt entities in multiple languages.
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Unlimited custom entities
Create unlimited custom entities using the convenient integrated entity editor.
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API Integration management
Connect your conversational AI solution with online services, backend systems and API's once, and re-use them in any flow. For example CRM's like Salesforce and RPA's like UiPath or Blue Prism.
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Multichannel
Make your bot available on multiple channels like websites, messaging apps or IVR. The open protocol and easy to use api of Teneo makes it easy and straightforward.
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Integrated learning
Learn from the conversational data that is generated by your users. Improve the ML model with Teneo's integrated training data optimization.
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Over 86 languages
Create solutions in over 86 languages, including Chinese, Danish, Dutch, English, French, German, Italian, Indonesian, Japanese, Malay, Norwegian, Portuguese, Spanish, Swedish, and Turkish.
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